Privacy Policy
General Provisions
This Privacy Policy describes how personal information is collected, used, and protected when users interact with our website. By using this website, you agree to the practices outlined in this policy. The administration of the website commits to ensuring that your privacy is protected in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process the following categories of information:
- Personal identification information such as name, email address, phone number, or mailing address submitted through forms
- Technical information including IP address, browser type, operating system, referring URLs, and other analytics data
- Information relating to your use of the website, such as pages visited, time spent, and actions taken
- Data voluntarily provided by users, including feedback, reviews, or inquiries
- To provide and maintain the functionality and security of the website
- To process user inquiries and respond to requests
- To personalise user experience and display relevant content
- To carry out internal analysis and improve services
- To comply with legal obligations or enforce website terms
- With service providers who assist in the operation of the website under strict confidentiality agreements
- When legally required to comply with judicial proceedings, court orders, or applicable laws
- To protect the rights, property, or safety of the website, its users, or others
How We Use Information
The information we collect may be used for the following purposes:
Data Protection and Retention
We implement a range of technical and organisational security measures to ensure the protection of your personal data. Access to personal data is restricted to authorised personnel only. Data is stored for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Upon expiration of the retention period, the data is securely deleted or anonymised.
Disclosure of Data to Third Parties
We do not sell, lease, or trade your personal data. We may share information with third parties in the following situations:
Use of Cookies
Cookies are used on our website to enhance functionality and improve user experience. Cookies may also be employed for analytics, personalisation, and marketing purposes. You can learn more in our Cookie Policy.
User Rights
Users have the right to access, correct, delete, or restrict the use of their personal data. You also have the right to object to data processing and to request data portability. If you wish to exercise these rights, you may submit a request through the contact form on our website. We will respond within the timeframe required by law.
Changes to the Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of the website after such modifications constitutes your consent to the updated policy.
User Consent
By using this website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms, please refrain from using the website.
🏢 PillowEase
📍 46 Chancery Lane, Holborn, London WC2A 1JF, United Kingdom
📞 +44 20 3645 7169
📧 general@pilloweaseup.com